Terms and Conditions

 
BOOKING & DEPOSIT:

We require a 50% deposit to confirm your reservation (Credit card or Bank transfer).

CANCELLATION TERMS
All refunds are minus bank charges
100 per cent on full amount if cancelled 0 days to 7 days inclusive prior to arrival.
75 per cent on full amount if cancelled 8 days to 14 days inclusive prior to arrival.
50 per cent on full amount if cancelled 15 days to 21 days inclusive prior to arrival.
25 per cent on full amount if cancelled 22 days to 30 days inclusive prior to arrival.
10 per cent on full amount if cancelled 31 days to 365 days inclusive prior to arrival.

CHECK-IN & CHECK-OUT:

Check In: From 14:00 until 18:00 or by prior arrangement.
Check Out: By 11:00 am or by prior arrangement. Should this check out time be overdrawn without prior management permission, an additional night will be charged.

HOUSE RULES:

All our rooms are NON-SMOKING and the preparation of SEAFOOD is not permitted. A penalty will be charged.
Loss of keys or keys not being returned on check out: R1500 will be deducted from the credit card.
Guests are liable for damages incurred during their stay.
All facilities of the house are strictly for guests only, visitors have to be announced and permitted in by management.
No open fires or barbecues permitted.
No children under 15.
No pets.

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